Dr. Patty Ann

What Is Effective Communication — and Why Does It Matter So Much in Business?   Whether you’re closing a deal, leading a team, or navigating tough conversations — your success hinges on one thing: your ability to communicate clearly, confidently, and compassionately.   🧠 As a human behavior expert, I’ve seen it over and over again: communication either […]

If you’re leading a team, running a business, or coaching others to higher performance, there’s one underrated skill that will set you apart:   Asking better questions. Not just any questions. The kind that creates space, shift energy, and unlock insight. The kind that makes people pause and think—not because they’re being interrogated, but because

Negotiation is a crucial skill in business —whether you’re finalizing a deal, forming a strategic partnership, or navigating a workplace conflict. The most effective negotiators don’t just aim to win; they focus on crafting solutions that benefit everyone involved – they create a win-win situation. However, many people fall into common negotiation traps that weaken

Do You Build Trust or Erode Trust with Your Leadership Style? Trust is the foundation of every successful business and relationship. It drives high performance, strengthens collaboration, and fuels innovation. Without trust, leaders struggle to engage their teams, and businesses fail to reach their full potential. Stephen M.R. Covey, in his book The Speed of Trust,

Everywhere you look, someone is predicting that AI will replace jobs. Headlines warn of automation wiping out entire industries, chatbots handling customer service, and algorithms outperforming humans in data analysis. And while AI is certainly reshaping the job market, here’s what most people are missing: AI isn’t replacing human work—it’s shifting it. If you know

Introduction Success in business isn’t just about strategies and systems—it’s about people. The way we behave, think, and interact forms the very culture of our organizations, directly impacting employee engagement, performance, and creativity.   The Role of Behavioral Science in Shaping Culture Understanding psychological processes in workplace relationships empowers leaders to create environments that motivate,

The more things change, the more they stay the same – effective communication is an evergreen skill that continues to stand as a pivotal skill, facilitating connection, understanding, and inspired action. Beyond mere transmission of information, it is a nuanced art that requires a deliberate and thoughtful approach What is Effective Communication? Effective communication transcends

As the pace of change continues to accelerate at a dizzying speed, the ability to truly hear and understand others is a hidden superpower. While technical skills are crucial, it’s the human touch that often makes the difference between good and great teams. Enter active listening – a subtle yet potent tool that can transform

Mastering Communication for Business Success:  Success Strategies for Leaders and Teams Every business depends on effective communication to succeed. Whether you are a team leader, a client negotiator, or a company builder, your ability to convey information, receive feedback, and foster teamwork will determine your level of success. Understanding Effective Communication People often conflate communication

The Six-Second Rule: The Key to Increasing Your Emotional Intelligence   In today’s fast-paced business world, emotional intelligence (EQ) is becoming one of the most critical skills for effective leadership, decision-making, and relationship management. Leaders who can regulate their emotions, respond thoughtfully rather than react impulsively, and foster meaningful connections with others tend to thrive