Dr. Patty Ann

Empathy is more than just a “soft skill.” It is the connective tissue that strengthens relationships, fosters collaboration, and drives real business results. At its core, empathy is the ability to understand and share the feelings of others. In leadership and business, it is the bridge between intention and impact. Without empathy, even the best […]

Emotional Intelligence During Leadership Meetings: What EI Really Looks Like in a Leadership Team Meeting We’ve all been there: a high-stakes leadership team meeting where the air feels thick with tension. The stakes are high, the clock is ticking, and everyone has an opinion on the path forward. Sometimes, the meeting spirals into defensiveness, interruptions,

The One Soft Skill That’s Quietly Holding Back Your Leadership   If I asked you to name one soft skill you wish you were better at, what would you say?   Maybe it’s communication—making sure your message lands with clarity instead of being lost in translation.Or perhaps it’s empathy—truly understanding what your team, clients, or

The Business ROI of Emotional Intelligence Many business leaders believe “soft skills”, such as Emotional Intelligence is well, a bunch of nonsense. So let me be perfectly clear — Emotional Intelligence (EQ) is not some fluffy leadership fad or “feel-good” concept you talk about at an offsite and then forget about. It’s a profit driver.

The Leadership Edge No AI Can Replace: 5 Soft Skills Every Entrepreneur and Business Leader Must Master Your technical skills got you here. But for today — and beyond — they won’t keep you here. The leaders who are thriving right now aren’t just the ones who can read a P&L, close a deal, or

The Hidden Cost of Poor Communication (And How to Fix It) Let’s be honest—most businesses don’t fail because of a bad product or a flawed strategy. They fail, slowly and quietly, because people stop communicating clearly. It doesn’t happen overnight. A vague email here, a passive-aggressive comment there. An expectation left unspoken. A question left

Let’s be honest: decision-making is exhausting. Not because we don’t know what to do—but because we’re constantly bombarded with options, data, opinions, and pressure. In my coaching conversations with business owners and leadership teams, one thing comes up again and again: “I feel stuck in analysis.”“I’m afraid of making the wrong call.”“I keep second-guessing myself.” Sound familiar? The truth

In business, boundaries aren’t just about protecting your time — they’re about protecting your relationships. Without clear boundaries, misunderstandings grow, resentment festers, and burnout becomes inevitable. Yet, many leaders hesitate to set boundaries because they fear being seen as difficult, selfish, or inflexible. Here’s the truth: healthy boundaries create stronger, more respectful relationships — not

When people think about great leadership, they often picture someone who’s sharp, strategic, and decisive. Someone who can make the tough calls and rally a team toward a big vision. But there’s one trait that quietly sits at the core of all effective leadership — and it’s often overlooked: empathy. Empathy isn’t about being soft. It’s

You might pride yourself on your intelligence, your experience, and your results. But none of that protects you from something that silently wreaks havoc on even the strongest leaders: emotional blind spots. These are the invisible patterns you carry—ways of reacting, thinking, or showing up—that undermine your relationships without you realizing it. And in business, where