Dr. Patty Ann

Let’s be honest: decision-making is exhausting. Not because we don’t know what to do—but because we’re constantly bombarded with options, data, opinions, and pressure. In my coaching conversations with business owners and leadership teams, one thing comes up again and again: “I feel stuck in analysis.”“I’m afraid of making the wrong call.”“I keep second-guessing myself.” Sound familiar? The truth […]

In business, boundaries aren’t just about protecting your time — they’re about protecting your relationships. Without clear boundaries, misunderstandings grow, resentment festers, and burnout becomes inevitable. Yet, many leaders hesitate to set boundaries because they fear being seen as difficult, selfish, or inflexible. Here’s the truth: healthy boundaries create stronger, more respectful relationships — not

When people think about great leadership, they often picture someone who’s sharp, strategic, and decisive. Someone who can make the tough calls and rally a team toward a big vision. But there’s one trait that quietly sits at the core of all effective leadership — and it’s often overlooked: empathy. Empathy isn’t about being soft. It’s

You might pride yourself on your intelligence, your experience, and your results. But none of that protects you from something that silently wreaks havoc on even the strongest leaders: emotional blind spots. These are the invisible patterns you carry—ways of reacting, thinking, or showing up—that undermine your relationships without you realizing it. And in business, where

Let’s be honest — most workplace problems aren’t about performance or even priorities. They’re about communication. What was said. What wasn’t. What got misunderstood, misinterpreted, or missed entirely. Whether you’re leading a team, managing up, or working cross-functionally, your success often comes down to how well you communicate — not just what you say, but how you say

Why Emotional Intelligence Matters More Than Ever Artificial intelligence is reshaping nearly every aspect of the modern workplace—from customer service chatbots to predictive analytics, automation, and machine learning. As algorithms become more capable of performing technical, repetitive, and even creative tasks, a critical question arises:   What can humans do that machines can’t? The answer

Why Difficult Conversations Matter   Let’s face it—difficult conversations are uncomfortable. Whether it’s delivering constructive feedback, addressing a breach of trust, or setting a boundary with a colleague or client, many people avoid these talks out of fear: fear of conflict, rejection, or damaging the relationship. But avoidance comes at a steep cost. When you don’t

As artificial intelligence continues to reshape the business world, it’s easy to get caught up in the excitement of automation and data-driven decision-making. But while AI is rapidly taking over technical and repetitive tasks, it’s the human side of business—the soft skills—that has never been more important. In fact, these skills are quickly becoming the true

Let’s talk about something we rarely admit in business: the weight of making decisions day in and day out is slowly wearing you down—and it’s costing you your edge. As a leader, you’re the go-to for answers. People line up (literally or figuratively) waiting for you to make the call. What marketing direction are we

Think Active Listening Is just Nodding and Smiling? Think Again. In a world obsessed with being heard, the real power lies in the listener. And in business? That power is transformative. While Al, automation, and innovation drive operational change, it’s human behavior mastery-specifically the art of active listening-that separates average teams from extraordinary ones. Why